A web chat is a system that allows users to communicate in real time using easily accessible web interfaces.It is a type of Internet online chat distinguished by its simplicity and accessibility to users who do not wish to take the time to install and learn to use specialized chat software.This trait allows users instantaneous access and only a web browser is required to chat.
Web chats (also known as messengers, IM, or instant messengers) have been around for decades, almost as long as email.
The first major web chat client that was used worldwide was ICQ. ICQ was originally released in November 1996, and was freely available to anyone with a computer and Internet connection.
By 2001, ICQ had over 100 million users registered out of the 361 million Internet users there were worldwide (Pingdom, 2010).
As the Internet grew, other web chat clients became to arise, became more popular and eventually took over ICQ.
These were messenger clients such as MSN messenger and AOL messenger (AOL who acquired ICQ in 1998).